Order Processing

• Ordering from Shree Prabhu is easy! Once you find an item you would like to purchase, simply click the "Add to Enquiry Basket" button in that product's description page. You can add multiple items in Enquiry Basket Using Add More Items Button. You can also adjust the quantity of any product in your Enquiry Basket.
• There are No MOQ (Minimum Order Quantity), you may order us by one piece to all items.
• Also, you can order us manually by selecting the item code + their quantity + Size and e-mail them at shreeprabhuexports@gmail.com or info@shreeprabhu.com
• After sending the order details, an person from the concern department will create a quotation with final product Cost, Shipping cost, Delivery lead time, Payment method and other required information as per your request and email you within 24 hours.
• After agreeing on the details provided, you will make the transfer by any of mentioned method, as per your convenience.
• Each quotation will have unique number of it which helps you to makes the transfer & check further status of your orders.

Shipping Information

For Delivery in India :-
• Shipping by Courier We use Safexpress, Gati, Delhivery & Other renowned courier company to ship the product.
• Lead time for the delivery in India would be 2-4 working days. (Except Sunday & India National Holidays)
• We will not be liable for any delay.
• You can send your personalized message/greetings along with your gifts.

For International Delivery :-
• By Courier (Door to Door Delivery): We use DHL, FEDEX, UPS, Aramex etc.
• By Air (Port to Port): We delivery all air ports in the world.
• By Sea (Port to Port): We deliver all sea ports in the world.
• Any Taxes or duties levied at destination would be borne by you.
• Combine product can be shipped with less cost effective.

Payment

We accept following payment methods.
• PayPal (Credit/Debit Card)
• CCAvenue (Credit/Debit Card)
• Bank Transfer (Net Banking, NEFT, RTGS, T/T, Wire Transfer, Cheque, Cash Deposit in Bank Account)
• UPI (PhonePe, Google Pay, Paytm, BHIM, UPI)

Return Policy

• Return would be accepted, if you have received the piece in defective or damage condition.
• Send us the photograph of the defective /damage product by emailing us on shreeprabhuexports@gmail.com and info@shreeprabhu.com After receiving the photographs, our team would work out and let you know the decision.
• The charges for delivering return product will be borne by you.
• The return product should be sent to us in the same original condition and packing, when you received it.
• On customize product, refund or return of the product would not be done.